Blockader^® Gates Terms and Conditions

It is important that you complete all data requested on the order form.

Under normal conditions, you will be contacted within 48 hours of receipt of your order.

In-stock items will be shipped within 7 business days.

Custom items require additional time to manufacture or to order from suppliers. Your Sales Associate will discuss delivery time with you.

Final delivery is contingent upon materials supplied to Blockader^® Gates.

Notification of delay will be made as soon as we learn of any delays.

Selected products have special terms and conditions listed in the specific price list.

These are in addition to standard terms and conditions. They must be read and acknowledged prior to submitting any orders.

All prices are subject to change without notice.

Goods will be invoiced at the rate which is current on the date you order is approved and processed.

If it’s not possible to deliver all items in one shipment, Blockader^® Gates will complete the order in several shipments until the order is complete.

Shipping points for multiple items can made from different location around the country. You must approve the shipping costs before your order is placed.

Public agencies (City, State, County, Federal) automatically receive an open account when an official order is submitted.

Private firms must complete a credit application which requires you to submit 4 credit and bank references. All references will be contacted

Allow 1 - 3 weeks for a credit check.

COD orders are not accepted.

Date of invoice is the ship date.

Net amount is due 10 days from the date of the invoice.

Payments not received within 10 days may be assessed a 2% finance charge, retroactive to invoice date.

Failure to pay the late fee will affect future credit.

Sales tax is due on all orders from Pennsylvania, California, and Florida, unless a written exemption certificate is supplied.

Past Dues

If any invoice is not paid in full in 50 days, Blockader^® Gates will initiate the collection process.

The buyer is responsible for all costs and expenses, including collection and /or attorney's fees, incurred by Blockader^® Gates in the collection process by litigation or otherwise.

Title Reserved

All goods remain the property of Blockader^® Gates until the full performance of the contract, and until all sums are paid in full including shipping and handling charge.

Quality

Blockader^® Gates offers products which we consider to be equal to or better than similar products in the North American market.

Warranty

Blockader^® Gates guarantees its products to be free of defects in workmanship and materials for one (1) year from date of delivery.

This does not include deliberate destruction or damage due to vandalism, abnormal use, or normal wear and tear in the working environment.

Blockader^® Gates will repair or replace free of charge, all parts found defective, but in no case will be responsible for supplementary damages.

Specifications in the Blockader^® Gates brochure were correct at the time of publication.

Shipping and Handling

The FOB point is when the transportation carrier accepts the shipment.

Unless specified "collect" all shipments will be subject to a shipping and handling charge added by the invoice.

This amount does not necessarily reflect any cash or special discounts between the carrier and Blockader^® Gates.

Unless a specific routing is requested, all shipments will be at the discretion of the shipping department.

If specific routing is requested Blockader^® Gates will do its best to use the specified carrier.

Specific Shipping Dates

Blockader^® Gates will attempt to arrange delivery on specific dates, but in no case can be held responsible for any delays prior to shipment due to the production scheduling, delays by suppliers, fires, strikes, or any other causes, nor with any delays by the transportation carriers.

Returns

Written authorization is required prior to returning any goods for any reason. If there is a problem with your order, please contact your sales associate immediately at 866-851-7854.

Please provide all the basic information from the invoice, description of the items and the reasons for the return.

When you receive the return goods authorization please send them freight paid, to the designated location.

Upon receipt the items will be inspected and appropriate action taken.

Blockader^® Gates may assess a restocking fee, depending on the reason for return. Returned items must be received in good condition with transportation charges pre paid.

Loss or Damage in Transit

Do not refuse any part of a shipment.

Do not sign the delivery receipt until all damages or shortages are noted.

Blockader^® Gates is not responsible for loss or damage in transit.

We will, however, assist the buyer in processing the complaint if all the correct procedures have been carried out.

Once the transportation carrier signs for receipt of the merchandise as complete and in good condition, the transportation carrier is responsible for delivering the merchandise to the buyer in complete and in good condition.

Any shortage or damage must be noted and signed for by the delivering carrier.

It is difficult and sometimes impossible to collect for damages or loss when the buyer gives the transportation company a clear receipt.

If you accept the shipment without proper notification, you do so at your own risk.

Open all cartons immediately upon delivery and examine for damage.

You must keep all receipts, cartons, and packaging material.

Failure to do so may invalidate any claim against the carrier.

You must file your written claim for concealed damage within 15 days of delivery.

Contact Blockader^® Gates Immediately after inspecting your shipment, if there are any questions or problems.

Phone:
866-851-7854