I don't look at material handling equipment every day, so I may need some help getting exactly what I need. Can someone at Blockader^® Gates assist me in selecting my equipment?

• Absolutely! We understand that you may need help, and we're just a telephone call away. We believe in providing the most extensive product information online. Contact Blockader^® Gates Customer Service for prompt assistance.
  Phone: 866-851-7854 toll-free in the United States between 8:00 AM and 5:00 PM Eastern Time.

back to top

Can I have someone review my order to make sure I did this right?

• We always do this for our online customers. Blockader^® Gates Customer Service representatives verify all orders before anything is shipped or billed. We are always available to help you get exactly what you need, exactly as you need it. For your convenience, please review our "Before you Order" Checklist to make sure you have everything you need.

back to top

Can we get a written, formal quote on what we need?

• Yes. You can contact us for a formal quote on any item. We're able to quote some products instantly, while others will take some time to gather all the right information. In any case, we will deliver the most accurate, most timely information possible when we offer you a quote.

back to top

How do I decide which Folding Gate model number I need?

• Measure the width where you will be mounting the gate, whether that be the opening itself (if you will mount the gate in the opening) or the width to the mounting point (if you are mounting it on the face of the opening).
• Compare that width to the list of widths in the price sheet and select the one that has a range that includes your width.
• Measure the height of your opening. If you want the gate to fill the opening, select the gate with the collapsed height just shorter than your opening. If you don't need the gate to fill the height of the opening or the height is more than 10 feet, select a standard height or see below.

back to top

What if there isn't a size listed that fits my opening?

• Call or email us with the width and maximum height of gate you want and we will recommend a gate and calculate the price. Delivery on custom sizes is approx. 2 weeks. (Custom sizes are non-refundable, non-returnable)

back to top

What if I can't drill a hole in the floor to mount the gate?

• We will supply extra "L" brackets at no extra charge that can be used at the bottom of the gate for mounting purposes.

back to top

What if I want to mount the gate on the inside of the building outboard of the overhead door tracks?

• We will supply "extended L brackets" at no extra charge, if ordered with the gate, that will allow the gate to clear the overhead door tracks.

back to top

What if I don't have a place to mount the "H" bracket?

• Don't use it. The "H" bracket is for additional security, but the gate will work fine without it. You may ask for a "C cup" that will more securely connect the two center rails.

back to top

Does the gate include all the hardware I need?

• The gate includes all the brackets necessary. It does not include the fasteners you will need to fasten the "L" bracket to the wall. The fasteners you need depends on the material you will be fastening into. Consult your local hardware store for appropriate fasteners. You will need two fasteners for each "L" bracket.

back to top